/best/chatbotsupdated July 2026120 models evaluated

Best AI for chatbots

Customer-facing conversational AI, support agents, and interactive assistants.

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Chatbot quality hinges on three things most benchmarks ignore: persona consistency (does it stay in character when users push back?), safety calibration (does it refuse harmful requests without refusing legitimate ones?), and multilingual fluency (can it handle non-English users without degrading?).

What matters: a model that maintains character across long conversations, handles adversarial inputs gracefully, and produces natural-sounding responses in multiple languages. Latency matters too — users expect sub-second responses in a chat interface.

Our chatbots rank weights persona consistency (2×), safety calibration (1.5×), and multilingual (1×). For customer support specifically, add structured output weight if the model needs to trigger actions (refunds, escalations, ticket creation) based on conversation context.

Full rankings

All 120 models, scored for chatbots

weighted composite · lower-is-worse
#ModelProviderTask score$/in$/outContext
01MiMo-V2.5XXiaomi5.00/5.0$0.105$0.2801.0M
02Xiaomi: MiMo-V2-FlashXXiaomi5.00/5.0$0.100$0.300262K
03ByteDance Seed: Seed-2.0-MiniBBytedance-seed5.00/5.0$0.100$0.400262K
04inclusionAI: Ring-2.6-1TIInclusionai5.00/5.0$0.075$0.625262K
05Nex-N2-ProNNex AGI5.00/5.0$0.250$1.00262K
06Z.ai: GLM 5.2ZZhipu AI5.00/5.0$0.406$1.281.0M
07Gemini 3.1 Flash Lite PreviewGGoogle5.00/5.0$0.250$1.501.0M
08Google: Gemini 3.1 Flash LiteGGoogle5.00/5.0$0.250$1.501.0M
09GLM-4.7ZZhipu AI5.00/5.0$0.400$1.75203K
10Qwen: Qwen3.6 27BQQwen5.00/5.0$0.285$2.40262K
11MoonshotAI: Kimi K2.6MMoonshotAI5.00/5.0$0.660$3.41262K
12Kimi K2.7 CodeMMoonshot AI5.00/5.0$0.720$3.50262K
13OpenAI: GPT-5.6 LunaOOpenAI5.00/5.0$1.00$6.001.1M
14Qwen: Qwen3.6 Max PreviewQQwen5.00/5.0$1.04$6.24262K
15Anthropic: Claude Sonnet 5AAnthropic5.00/5.0$2.00$10.001M
16GPT-5.2OOpenAI5.00/5.0$1.75$14.00400K
17GPT-5.4OOpenAI5.00/5.0$2.50$15.001.1M
18OpenAI: GPT-5.6 TerraOOpenAI5.00/5.0$2.50$15.001.1M
19OpenAI: GPT-5.6 Terra ProOOpenAI5.00/5.0$2.50$15.001.1M
20Claude Sonnet 4.6AAnthropic5.00/5.0$3.00$15.001M
21Claude Opus 4.6AAnthropic5.00/5.0$5.00$25.001M
22Anthropic: Claude Opus 4.8AAnthropic5.00/5.0$5.00$25.001M
23OpenAI: GPT-5.6 SolOOpenAI5.00/5.0$5.00$30.001.1M
24Anthropic: Claude Opus 4.8 (Fast)AAnthropic5.00/5.0$10.00$50.001M
25Qwen: Qwen3.5-9BQQwen4.67/5.0$0.100$0.150262K
26NVIDIA: Nemotron 3 Nano 30B A3BNNVIDIA4.67/5.0$0.050$0.200262K
27GLM-4.7 FlashZZhipu AI4.67/5.0$0.060$0.400203K
28Kwaipilot: KAT-Coder-Pro V2KKwaipilot4.67/5.0$0.300$1.20256K
29Qwen: Qwen3.5 Plus 2026-04-20QQwen4.67/5.0$0.300$1.801M
30Gemini 2.5 FlashGGoogle4.67/5.0$0.300$2.501.0M
31OpenAI: GPT-5.6 Luna ProOOpenAI4.67/5.0$1.00$6.001.1M
32GPT-5.5OOpenAI4.67/5.0$5.00$30.001.1M
33GPT-5 NanoOOpenAI4.33/5.0$0.050$0.400400K
34MiniMax: MiniMax M2.1MMinimax4.33/5.0$0.300$1.20205K
35GPT-5.4 NanoOOpenAI4.33/5.0$0.200$1.25400K
36Qwen: Qwen3.7 PlusQQwen4.33/5.0$0.320$1.281M
37GPT-5 MiniOOpenAI4.33/5.0$0.250$2.00400K
38ByteDance Seed: Seed-2.0-LiteBBytedance-seed4.33/5.0$0.250$2.00262K
39o4 MiniOOpenAI4.33/5.0$1.10$4.40200K
40OpenAI: GPT-5.6 Sol ProOOpenAI4.33/5.0$5.00$30.001.1M
41Anthropic: Claude Fable 5AAnthropic4.33/5.0$10.00$50.001M
42inclusionAI: Ling-2.6-flashIInclusionai4.00/5.0$0.010$0.030262K
43StepFun: Step 3.5 FlashSStepfun4.00/5.0$0.100$0.300262K
44Gemma 4 31BGGoogle4.00/5.0$0.120$0.350262K
45DeepSeek V3.2DDeepSeek4.00/5.0$0.214$0.322131K
46Mistral Small 4MMistral4.00/5.0$0.150$0.600262K
47GPT-4o-miniOOpenAI4.00/5.0$0.150$0.600128K
48inclusionAI: Ling-2.6-1TIInclusionai4.00/5.0$0.075$0.625262K
49DeepSeek V4 ProDDeepSeek4.00/5.0$0.435$0.8701.0M
50MiMo-V2.5-ProXXiaomi4.00/5.0$0.435$0.8701.0M
51MiniMax: MiniMax M2.7MMinimax4.00/5.0$0.240$0.960205K
52Qwen: Qwen3.6 FlashQQwen4.00/5.0$0.188$1.131M
53MiniMax: MiniMax M3MMinimax4.00/5.0$0.300$1.201.0M
54GPT-4.1 MiniOOpenAI4.00/5.0$0.400$1.601.0M
55Qwen: Qwen3.6 PlusQQwen4.00/5.0$0.325$1.951M
56Mistral Medium 3.1MMistral4.00/5.0$0.400$2.00131K
57R1 0528DDeepSeek4.00/5.0$0.500$2.15164K
58MiniMax: MiniMax M1MMinimax4.00/5.0$0.400$2.201M
59NVIDIA: Nemotron 3 UltraNNVIDIA4.00/5.0$0.500$2.201M
60Qwen 3.7 MaxQQwen4.00/5.0$1.25$3.751M
61GPT-5.4 MiniOOpenAI4.00/5.0$0.750$4.50400K
62Claude Haiku 4.5AAnthropic4.00/5.0$1.00$5.00200K
63Grok 4.5XXAI4.00/5.0$2.00$6.00500K
64Mistral Medium 3.5MMistral4.00/5.0$1.50$7.50262K
65Gemini 3.5 FlashGGoogle4.00/5.0$1.50$9.001.0M
66GPT-5OOpenAI4.00/5.0$1.25$10.00400K
67GPT-5.1OOpenAI4.00/5.0$1.25$10.00400K
68Gemini 3.1 Pro PreviewGGoogle4.00/5.0$2.00$12.001.0M
69Grok 4XXAI4.00/5.0$3.00$15.00256K
70Grok 3XXAI4.00/5.0$3.00$15.00131K
71Claude Opus 4.7AAnthropic4.00/5.0$5.00$25.001M
72Qwen: Qwen3 235B A22B Instruct 2507QQwen3.67/5.0$0.090$0.100262K
73Poolside: Laguna XS 2.1PPoolside3.67/5.0$0.060$0.120262K
74DeepSeek V4 FlashDDeepSeek3.67/5.0$0.077$0.1541.0M
75Gemma 4 26B A4B GGoogle3.67/5.0$0.060$0.330262K
76Gemini 2.5 Flash LiteGGoogle3.67/5.0$0.100$0.4001.0M
77NVIDIA: Nemotron 3 SuperNNVIDIA3.67/5.0$0.080$0.4501M
78Grok 4.1 FastXXAI3.67/5.0$0.200$0.5002M
79Grok 3 MiniXXAI3.67/5.0$0.300$0.500131K
80Llama 4 MaverickMMeta3.67/5.0$0.150$0.6001.0M
81Qwen: Qwen3.6 35B A3BQQwen3.67/5.0$0.140$1.00262K
82Qwen: Qwen3.5-35B-A3BQQwen3.67/5.0$0.140$1.00262K
83MiniMax: MiniMax M2MMinimax3.67/5.0$0.255$1.02205K
84StepFun: Step 3.7 FlashSStepfun3.67/5.0$0.200$1.15256K
85ByteDance Seed: Seed 1.6BBytedance-seed3.67/5.0$0.250$2.00262K
86R1DDeepSeek3.67/5.0$0.700$2.50164K
87Grok 4.3XXAI3.67/5.0$1.25$2.501M
88Grok 4.20XXAI3.67/5.0$1.25$2.502M
89Gemini 3 Flash PreviewGGoogle3.67/5.0$0.500$3.001.0M
90GPT-4.1OOpenAI3.67/5.0$2.00$8.001.0M
91o3OOpenAI3.67/5.0$2.00$8.00200K
92Gemini 2.5 ProGGoogle3.67/5.0$1.25$10.001.0M
93OpenAI: gpt-oss-120bOOpenAI3.33/5.0$0.036$0.180131K
94Ministral 3 8B 2512MMistral3.33/5.0$0.150$0.150262K
95Qwen: Qwen3 30B A3B Instruct 2507QQwen3.33/5.0$0.048$0.193131K
96Ministral 3 14B 2512MMistral3.33/5.0$0.200$0.200262K
97GPT-4.1 NanoOOpenAI3.33/5.0$0.100$0.4001.0M
98Inception: Mercury 2IInception3.33/5.0$0.250$0.750128K
99DeepSeek V3.1DDeepSeek3.33/5.0$0.210$0.790164K
100Arcee AI: Trinity Large ThinkingAArcee-ai3.33/5.0$0.250$0.800262K
101MiniMax: MiniMax M2.5MMinimax3.33/5.0$0.150$0.900205K
102DeepSeek V3.1 TerminusDDeepSeek3.33/5.0$0.270$0.950164K
103Grok Code Fast 1XXAI3.33/5.0$0.200$1.50256K
104Devstral 2 2512MMistral3.33/5.0$0.400$2.00262K
105xAI: Grok Build 0.1XXAI3.33/5.0$1.00$2.00256K
106GPT-4oOOpenAI3.33/5.0$2.50$10.00128K
107IBM: Granite 4.0 MicroIIbm-granite3.00/5.0$0.017$0.112131K
108Ministral 3 3B 2512MMistral3.00/5.0$0.100$0.100131K
109OpenAI: gpt-oss-20bOOpenAI3.00/5.0$0.030$0.140131K
110ByteDance Seed: Seed 1.6 FlashBBytedance-seed3.00/5.0$0.075$0.300262K
111Llama 4 ScoutMMeta3.00/5.0$0.100$0.30010M
112Llama 3.3 70B InstructMMeta3.00/5.0$0.100$0.320131K
113Mistral Large 3 2512MMistral3.00/5.0$0.500$1.50262K
114IBM: Granite 4.1 8BIIbm-granite2.67/5.0$0.050$0.100131K
115Mistral Small 3.2 24BMMistral2.67/5.0$0.075$0.200128K
116Qwen: Qwen3 Coder 30B A3B InstructQQwen2.67/5.0$0.070$0.270160K
117Codestral 2508MMistral2.67/5.0$0.300$0.900256K
118MiniMax: MiniMax M2-herMMinimax2.67/5.0$0.300$1.2066K
119Mistral Small 3.1 24BMMistral2.33/5.0$0.351$0.555128K
120MiniMax: MiniMax-01MMinimax2.33/5.0$0.200$1.101.0M

Pricing — top 5 for chatbots

XMiMo-V2.5
$0.236/MTok
5.00/5.0
XXiaomi: MiMo-V2-Flash
$0.250/MTok
5.00/5.0
BByteDance Seed: Seed-2.0-Mini
$0.325/MTok
5.00/5.0
IinclusionAI: Ring-2.6-1T
$0.487/MTok
5.00/5.0
NNex-N2-Pro
$0.813/MTok
5.00/5.0
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